SERVICES

Cantilever Instruction + Design works with companies, professional associations, and non-profit organizations to create custom learning solutions that address their business challenges. Our strength is turning complex topics into compelling learning solutions that connect with your audiences. We produce clear, targeted learning materials that integrate instructional design, writing, visual design, and development.

We follow a disciplined approach, based on professional best practices and 25 years of industry expertise, to design learning experiences that will efficiently teach the skills and knowledge that your learners need.

Starting with a Needs Analysis, we identify the goals for your project, the learning needs of your audience, and the appropriate training solution.

We work with you to design an Instructional Design Plan that includes:

  • Learning Objectives: We define specific behavioral objectives and measurable outcomes for the audience; what you want learners to be able to do after completion of training.
  • Learning Strategy: We select the best mix of methods, media, and learning activities to cost-effectively achieve your objectives.
  • Content Outline: We organize the material into a logical sequence of lessons to enable learners to build their knowledge and skills step-by-step.
  • Assessment Strategy: We design tests and assessments that allow learners to demonstrate their mastery of training contents and that can help demonstrate the business impact of the training.

Our training solutions utilize subject matter experts and relevant team members, including writers, designers, and developers. When necessary, we oversee training implementation, Learning Management System (LMS) support, and integration.

We create simple, but not simplistic content. Our writing is grounded in data, anticipates questions, and tells the full story.

Good teaching requires good writing. Our process involves:

  • Organizing materials to meet your user’s needs,
  • Distilling your content into essential points,
  • Removing technical jargon, legalisms, and unnecessary words, and
  • Simplifying sentences and paragraphs.

We write:

  • Storyboards for online courses
  • Speaker notes for ILT and VILT
  • Job-aids and support tools
  • Video scripting
  • Workbooks and study guides
  • Assessment questions
  • Web copy/content
  • Communication pieces
  • Marketing materials
  • Press releases

Our writing is coordinated with the development of visuals and custom illustrations which help users see relationships and grasp difficult concepts.

Strong visuals are essential tools for learning. We develop visuals that make your topics come to life.

We combine art direction and training strategy to develop custom graphics for your learning solutions. We draw from a wide range of techniques and design styles to develop visual aids that provide clarity and impact, including:

  • Charts: to visualize data and relationships in memorable formats.
  • Diagrams: to illustrate multifaceted concepts and processes.
  • Icons: to help learners orient themselves within a course or body of information.
  • Infographics: to visualize a narrative and keep learners engaged.
  • Timelines: to communicate progression and key milestones.
  • Photography: to showcase real examples and engage learners emotionally.

Our in-house architectural expertise also gives us the ability to develop technical drawings and architectural illustrations, including plans, sections, elevations, schematics, and 3-dimensional renderings. We often create virtual environments to teach concepts in their appropriate setting.

Sometimes the best way to teach something is to show how it should be done. We work with our clients to incorporate video and custom photography to demonstrate skills and concepts.

Successful project realization requires masterful implementation. From print to virtual formats, we develop professional training solutions that work.

When developing a training solution, we create realistic production schedules and budgets that meet your organization’s expectations. We also incorporate your messaging and graphic standards to maintain brand consistency throughout all produced solutions.

We develop:

  • E-learning and m-learning courses
  • Microlearning experiences
  • Instructor presentations and slide decks
  • Mobile applications
  • Online assessments
  • Explainer videos
  • Performance support tools and job-aids
  • Marketing materials: digital ads, social media/email campaigns, and print collateral
  • Workbooks and study guides
  • Websites
  • Interactive PDFs and worksheets

We help you select and set up cost-effective learning management systems to deliver courses and learning materials and learn from their engagement.

 

LEARNING SOLUTIONS

E-Learning and M-Learning Courses

Online, responsive learning experiences that integrate audio, graphics, text, and video. Interactive activities increase user engagement, and comprehension. Designed for HTML5 output, these solutions work on any device: computer, tablet or phone.

Certificate Programs

Training completed to signify mastery of a particular subject area. Certificate programs are developed with a team of subject matter experts in accordance with a certifying body, such as ASTM or ANSI, to provide both training and an assessment.

Continuing Education (CEU)

Online courses designed for professional development or to assist in maintaining a license or credential. These courses adhere to related industry standards, meet specific time requirements and provide a brief quiz to track completion.

Regulatory Compliance

Training designed to meet necessary adherence to laws, regulations, guidelines, and specification relevant to a business or organization. These SCORM compliant solutions speak to a learning management system to track user completion.

Microlearning Experiences

Bite-sized training modules which teach skills that users can apply on the job right away, with real-world examples and practical tips. These embedded focused training experiences add “just-in-time” learning to websites and company servers.

Legacy Course Migration

All training has a shelf-life. Dated course contents can be revised and updated to current topics. Phased-out technologies can be modernized to HTML5 and responsive formats and course formats can be SCORMed to meet new LMS requirements.

Learning Management System (LMS) Integration

The right learning management system (LMS) allows organizations to manage their educational programs and monitor a learner’s progress. Appropriate selection and successful set up of a learning management system is critical to training and tracking success.

Instructor-Led Training (ILT)

Instructor-led (ILT) classes provide discussion, practice scenarios, group activities, and case studies so participants master complex topics and develop interpersonal skills. Well-designed materials ensure consistency, even with different instructors.

Virtual Instructor-Led Training (VILT)

Virtual instructor-led (VILT) solutions offer convenience and cost savings, while allowing learners to engage with the instructor and other learners. Well-designed virtual solutions offer dynamic exercises and opportunities to ask questions and provide feedback.

Blended Solutions

Often, the most effective solutions combine different methods. For example, e-learning modules may teach core concepts, followed by an instructor-led workshop that allows participants to discuss the topic, ask questions, and apply practices.

Tests and Assessments

Tests and assessments reflect a learner’s mastery of course contents and measure the business impact of the training. Tests can range from simple multiple-choice questions, to visual drag-and-drop exercise, or interactive simulations.

Performance Support Tools

Performance support tools and job-aids provide on-demand information at a glance to help employees complete tasks according to protocols and standards. These tools are visually enhanced with custom process diagrams and visuals to aid instruction.

Study Guides and Workbooks

Printed and electronic materials help candidates prepare for professional credential exams. Workbooks with at-a-glance summaries, learning activities, and practice questions enhance learning and provide post-workshop support and reference.

Website and App Design

User interface (UI) and user experience (UE) can determine the success of a website or mobile application. Web/app interfaces with a clear hierarchy of information and universal design principles allow for a user-friendly experience and optimal performance.

Marketing Materials

Promotional communication pieces, in both print and digital formats, help any organization reach their audience. Well-designed collateral communicates the success of an organization, such as business cards, brochures, social media/email campaigns, and digital ads.